Terms of service

These terms apply to your use of the Trendora website and to the services we provide to clients. By using our website or working with us, you agree to them.

A separate statement of work may add detail for your specific project. If the two ever conflict, the statement of work wins.

We provide social media strategy, content creation, performance marketing, analytics, trend research and creative direction. The scope, deliverables and timelines for your plan are confirmed in writing before work begins.

New clients can start with a free 14-day sprint that includes a channel audit, a strategy workshop and one week of content. There is no obligation to continue afterwards, and you keep everything we made.

Paid plans roll monthly or yearly, as described on our pricing page.

• Monthly plans are invoiced in advance at the start of each month.
• Yearly plans are invoiced in advance for twelve months.
• Invoices are due within 14 days of the invoice date.
• Advertising spend is paid directly to the platforms and is never included in our fees.

Once an invoice is paid, you own the content we create for you, including photos, videos, captions and templates.

We may show finished work in our portfolio unless you ask us not to. Third-party assets such as licensed music or stock footage remain subject to their own licences.

You agree to give us accurate information, timely feedback and the access we need to deliver the work, and to make sure anything you supply does not infringe anyone else's rights.

Either of us can end a monthly plan with 30 days written notice. Yearly plans can be paused for one month per year. Fees for work already delivered remain payable.

We work hard to get results, but social platforms change constantly and we cannot guarantee specific outcomes such as follower numbers or sales.

Our total liability for any claim is limited to the fees you paid us in the three months before the claim arose. Nothing in these terms limits any liability that cannot be limited by law.

We may update these terms from time to time. The date at the top of this page shows when they last changed. For active clients, material changes take effect at the start of the next billing period.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions about these terms? Email hello@trendora.studio and we will get back to you within one working day.